HELP using our technology resources

This section of our website is devoted to helping you use the technology resources offered by the library. We are in the process of updating this section. Your patience is appreciated.

Support for the Libraries Overdrive E-book Service

List of Supported and Unsupported Services

How do I setup my home computer for dialup through the Library?
Here are the same instructions that are printed and bound in our latest signup kit. Clicking on the screen shots will show a full scale version. Note that these pages will take quite a while to load; they were designed to look good on paper.

I'm having a problem using Library email. What should I do?
Here is a flowchart to help you with E-Mail problems.

I'm having a problem using the Library's dialup service. Where can I find help?
This section of our flowchart covers problems with dialup services.

How can I use the Library's wireless network?
Some information on using the libraries Wi-Fi connections.

Where can I find information and help on filtering and security through the Library system?
Information regarding the security of data at the library.

Can I access my library account on line?
After registering your username and password with the Library's circulation department, you can use this service to renew or request library materials and to find out what is checked out and when it is due back.

How can I use Reference and Research materials when I am not in a Library branch?
Learning a language, reading an EBook, locating journal articles, and using encyclopedias are among the many resources available to you even when you are not in a Library branch. Click above to find out how to use your Beauregard Parish Library card to access our 24/7 Cyber Reference Room

Where can I find help using the Public Access Computers in a Library branch?

How do I print from the lab or use the color copier?
Follow this link and fill out the ensuing form to request technical support/assistance from the library.

Request For Technical Support

The following document answers some questions about the Beauregard Parish Library wireless internet service.

Wireless Internet FAQ

The following link provides information on the Beauregard Parish Libraries use of the Child Internet Protection Act (CIPA)

CIPA Compliance

Current Limits:

Public access computers: Users are limited to 2 hours on the lab computers if the lab is busy. This may be reduced to 1 hour if other patrons are waiting.